Privacy Policy

Chun Paan respects your privacy. This Privacy Policy applies to information collected through our website, driver registration forms, customer feedback forms and tracking-related services.

01Information We Collect

We may collect information that you submit directly, including your name, business or bakery name, email address, telephone number, location, vehicle count, registration details, feedback and messages.

Our website may also collect limited technical information such as page views, anonymous visitor identifiers, device type, browser type, referring website and pages visited. Our internal analytics do not intentionally store visitor names, email addresses or IP addresses.

02How We Use Information

• To process driver registrations and contact applicants.
• To provide, maintain and improve Chun Paan services.
• To respond to enquiries, support requests and customer feedback.
• To understand website usage, performance and traffic sources.
• To protect the service, prevent misuse and meet legal obligations.

03Analytics and Cookies

We may use first-party browser storage for an anonymous visitor identifier and Google Analytics 4 when enabled. Google Analytics may process device, usage and approximate location information under Google's applicable terms. You can limit cookies or browser storage through your browser settings, although some functionality may be affected.

04Sharing and Disclosure

We do not sell personal information. We may share limited information with trusted service providers that help operate the website or service, when required by law, or when necessary to protect users and the service. Providers are expected to use information only for the agreed purpose.

05Data Security and Retention

We use reasonable administrative and technical safeguards, including restricted administration access, password hashing, request validation and protected storage. No online system can guarantee absolute security. Information is retained only as long as reasonably necessary for its purpose, legal obligations and dispute resolution.

06Your Choices and Rights

You may ask to access, correct or delete personal information you submitted, subject to applicable law and legitimate retention requirements. You may also disable optional analytics through browser privacy controls.

07Children and External Links

Our service is not intentionally directed to children who cannot legally consent to data processing. The website may link to external services such as Facebook, Google Play or Google Analytics; their privacy practices are governed by their own policies.

08Policy Changes

We may update this policy as the service changes. The revised version will be posted on this page with an updated date.